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>>  Common Questions

What types of microchips do you sell?
We carry Avid®, HomeAgain®, and Microchip ID® equipment.  We also offer the new TravelChip™  and several exclusive products designed for the needs of our customers.  We are the largest provider of microchips and scanners to professional kennels and breeders - large and small - in the United States.
 
     
                                              

Are your chips accepted by all kennel clubs and registries?
Yes.  All of the microchips we sell are accepted by any kennel club, registry or breed club that allows microchip numbers to be used as permanent identification.  Some of these registries are...Microchip ID products! Nothing is more widely accepted across America.

American Kennel Club
America's Pet Registry, Inc.
Continental Kennel Club
United All Breed Registry
United Kennel Club

* We also provide microchips accepted by the Canadian Kennel Club

Which of your chips can be registered in Pet Recovery Services?
All chips we carry are universally accepted for registration into companion animal recovery programs in the United States.  These Pet Recovery Call Centers operate 24 hours a day and will reunite a lost pet with his owner if the microchip has been activated by the owner.

What are the USDA regulations and rules regarding the use of microchips?
USDA licensees who use microchips to identify their animals can eliminate the need for tattoos and/or collars.  You should complete a USDA "Request to Use Microchipping as a Method of Identification". We register your chip numbers to your facility. 
Click USDA microchip policy (pdf).

Why should I microchip puppies or kittens that I sell?
One of every three pets will become lost in their lifetime.  Any puppy or kitten should be microchipped to protect it against loss, theft or separation from its owner.  The chip must be activated by the new owner so that the pet will get home FAST, if lost.  In addition, microchips installed at the kennel level also protect the breeder, simplify management and solve problems with confusion of puppies. 

 

What do you mean by "The chip must be activated by the owner?"
It is essential that the owner of the pet activate the pet's chip by registering with the appropriate 24 hour Recovery Center.  If the owner does not register - and the pet is lost - the recovery center will not be able to reunite pet and owner.  Today millions of pets are microchipped, so a microchip alone is no longer enough to insure a safe return.  However, if the owner has activated the chip by providing contact information, the pet will be returned to his owner almost immediately.  See our new Activation Cards! 

If the chip is not activated what happens to the pet if he is lost?

An activated chip reunites pet and owner! 
      
      

A non-activated chip might place the pet at risk...

      


As a breeder, will I be contacted if a pet (that I sold) ends up in a shelter?
We cannot guarantee that you will be contacted if one of your puppies ends up lost or in a shelter.  Shelters today are inundated with microchipped pets, and they often are unable to make a string of tracking calls. However if you or the pet owner have activated the chip and provided the recovery center with contact information, you or the pet owner or both WILL be contacted. 
If you are the breeder, please call us for more info...800.434.2843.

What is a 'Privacy Flag'?
Microchip ID is the only microchip company to offer a free Privacy Flag service to customers.  In addition to our regular Privacy Policy, the 'Privacy Flag' option gives you extra control over your account.  When a pet is lost and the chip has not been activated by the owner, the calling shelter contacts us.  If the chip was sold to you, your name and phone number are usually supplied to the shelter.  Now, we give you the option of saying 'flag my account'...meaning, we give out no information about the chip without speaking to you first.  This can be handled by email if you choose.

Which microchip frequency (kHz) should I choose?
When purchasing microchips, it is important to become familiar with the different microchip frequencies used in the United States. Microchips operate by radio frequency and are classified by kHz. Such as 125 kHz, 128 kHz, 134 kHz. Certain frequencies are more prominent than others and more widely read. If you are selling pets, it becomes important to learn the differences so you can choose which type of chip to install in puppies you sell.

The most widely read frequency today is the 125 kHz.  Most professional kennels and retailers use this type of chip. Please call if you have questions...(800) 434-2843.

Read more about how to choose the best microchip system for your needs.... 
                               


How do I activate the microchip?
If you are a pet owner, you must activate and register the microchip so that it can do the job it is designed to do. Go here to Activate Your Pet's Chip now!

If you are a breeder or kennel owner, you can supply your customers with an Activation Card so they can register online, OR you can choose Prepaid chips or enrollments.
How much does a microchip cost?
Microchips vary in price depending upon what type you want, what accessories you want, and how many you order. The prices start as low as $6.60 per chip.
How long does the microchip last?
The microchip has no power supply, battery, or moving parts. It is designed with an operating life of over 25 years and is guaranteed for the life of the animal. Once injected, the microchip is anchored in place as a thin layer of connective tissue forms around it. The chip requires no care. It does not pass through or out of the body.
I have horses, donkeys or other equines. Can I use the same chip?
Read more >>
Who is qualified to inject the microchip?
Since microchips go into the animal by way of standard injection, those familiar with the delivery systems for regular shots will have no problem injecting the chip. Complete step-by-step instructions are included with all products. In all states you are legally allowed to inject your own animals. If you are considering offering microchipping as a service at your boarding or grooming facility, you must check with your State Veterinarian's office for rules that apply in your state.
How does a microchip system work?
A special scanner sends a harmless radio signal to the tiny microchip that has been implanted under the skin of the pet.
Read more >>
Do you provide microchip equipment to pet stores, groomers and breed clubs?
Yes. We offer a complete line of products to pet stores, grooming shops and clubs. We also recommend that boarding kennels offer microchips and registrations as a valuable service for their customers.
Is there a scanner that reads all microchips?

Yes!  We offer the Universal WorldScan® by HomeAgain.  It detects and reads all types of chips used in pets around the world.  See all of our Scanners here.

I have customers in Europe. Do you have a microchip that complies with overseas regulations?
Our TRAVELchip™ is accepted for entry into all European Union countries and in most other countries around the world. Check out the TRAVELchip™ Kits for use overseas and in America...Read more >>
I sell my pets over the Internet and to private owners. Can the microchip help market my pets?
Yes. Get tips, see web links, download our free stuff! Microchips and registrations are value-increasing tools that last a lifetime. Read more >>
Does the procedure hurt the animal?
Although the microchip needle is larger than a typical vaccine needle, animals do not over react to it. Anesthesia is not required or recommended.
I have toy breeds/kittens. They are so tiny. Can I use the chip?
Absolutely. We have thousands of customers who have toy breeds. It might help you to know that the same sized microchip and needle are used in animals even smaller than yours...including mice, baby birds, and newly hatched sea turtles!
What is the best age to inject the chip?
Most breeders inject the chip between the ages of five and eight weeks. Of course, the injection can also be done at any time after that.
Where is the injection site in dogs and cats?
Dogs and cats are injected between the shoulder blades with a deep subcutaneous (under the skin) delivery of the chip. Complete instructions are included with all products.
Are the individual microchips that I purchase registered to me?
Our customers order their chips in batches or 'Lots', not by individual chip numbers. We record and register the Lot Numbers to our customers upon purchase. This is a free service we provide for your backup as proof of purchase.
PLEASE NOTE: This is NOT the same as registering an individual pet in a 24-hour recovery service. If you sell pets, it is essential that the pet and his chip number be registered in the correct 24 hour recovery network to the new owner.
Do you sell a microchip for use in ferrets, snakes, turtles, and other exotic pets?
Yes. The same chip used in dogs and cats is fine for use in almost all other species. The implant sites vary depending upon the animal, but most have standard injection sites that we can provide for you.
 
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